Do you know what it is?
You are likely already using Multi-Factor Authentication, or MFA, with many accounts that you access online. MFA is a security measure that many websites now require, where you put in your user id and password and then you are sent a code to an email address or cell phone number. That code must be input before you can continue into the website.
In March 2025, Account Owners and/or Authorized Individuals will be required to authenticate themselves via MFA before they can enter the secure website to manage their IL ABLE Accounts. A few steps more will give you added security!
What do Account Owners and Authorized Individuals need to do now?
If you are managing the IL ABLE Account online, log in now to check that the phone number associated with the Account is an up to date cell phone number that can receive the MFA code.
Not accessing the Account Online? Then you’re missing out on a reduced Annual Account Maintenance fee that you could be getting by signing up for E-Delivery of confirmations and statements. Follow these steps to get started managing the IL ABLE Account online.
- Visit illinoisable.com and select “Login” at the upper right corner of your screen.
- On the “login” page, click on “Create a username and password”. Input the Account number and the Account Owner’s Social Security Number and Zip Code to establish Account online Account management access.
- Select E-Delivery in Step 2, after you authenticate the Account.
If you have any questions about the Account, managing the Account online, or about MFA you can reach out to Customer Service at (888) 609-8683 during Monday – Friday, 8:00 a.m. – 5:00 p.m. CT.